Astra Motor Lodgewww.astramotorlodge.co.nz
What to expect
our commitment to heartfelt care ensures that every patient receives the highest quality cardiovascular treatment in a compassionate and supportive environment.
We understand medical procedures can be overwhelming. That’s why we provide comprehensive information and personalised care, guiding you from consultation to recovery. Our state-of-the-art facilities and advanced treatments ensure the best care. We're here to answer your questions, address concerns, and support you every step of the way, ensuring you feel confident and prepared.
Explore more about your patient care journey below.
A Midland Journey
Come along on a patient's journey through our comprehensive and
compassionate cardiovascular care.
Your Journey
A STEP BY STEP GUIDE
Step 1: Your Referral
Your journey begins with a referral from your GP to a specialist's private rooms. During your consultation, the specialist will discuss your medical condition and recommend a treatment plan or procedure. They will address any questions you have and then send a referral to us to book your procedure.
Step 2: Booking Process
Our Patient CathLab Co-ordinator will contact you once we receive your referral. They will work with you and your specialist to schedule your procedure. The
co-ordinator will assist with insurance approvals or discuss payment options if
you do not have medical insurance.
You will receive information on your admission date and time, necessary preparations, any medication which may need to be stopped, fasting and the likely duration of your stay.
Step 3: Preparing for Your Procedure
On the day of your procedure, remember to bring:
All current medications, including over-the-counter ones.
Diabetes supplies if applicable.
Walking aids, CPAP machine, and hearing aids.
Toiletries and overnight attire.
Parking is available in front of Braemar Hospital's main entrance. The reception staff will check your details upon arrival and an MCVS staff member will escort you to the Day Stay area for formal admission. Free WiFi is available, with the password displayed at reception and in the Day Stay ward.
Step 4: Immediately after your Procedure
After your procedure, you will be transferred back to the Day Stay area or the Post Anaesthetic unit if general anaesthetic was used. Your length of stay varies by procedure, with some requiring an overnight stay and others just a few hours in the Day Stay area.
Step 5: Time for discharge (day stay/overnight)
Your length of stay in hosptial varies depending on the procedure being undertaken. Some procedures require an overnight stay while others just a few hours in the Day Stay area.
DAY STAY PROCEDURES
For uncomplicated procedures, expect to be discharged 4-8 hours post-procedure. If you live more than 30 minutes from the hospital, we recommend arranging local accommodation >View options here.
Ensure someone stays with you overnight after any procedure. If this is not possible, inform our Patient CathLab Co-ordinator or the nursing staff during your admission.
OVERNIGHT STAY
For overnight stays, a nurse will review your discharge instructions with you. You may need to be seen by a clinical nurse specialist or your specialist before discharge. Your intravenous line will be removed, and you will receive a discharge folder with all relevant information and a contact number for post-discharge concerns.
Many of our procedures require the use of contrast media (x-ray dye). In a small percentage of people this may cause an allergic reaction. A rash, itching or itchy welts sometimes occur. Please note: This reaction can occur up to 7 days later. Please advise MCVS if this occurs. It is important that you seek medical attention.
Step 6: Patient Satisfaction
Before discharge, we ask you to complete a Patient Satisfaction Survey. If you have any concerns during your stay, please discuss them with a staff member. Your feedback is important to us, and we will address any issues promptly.
Step 7: Payment for Procedure
For patients with medical insurance, we will send an invoice directly to your insurance company. Self-funding patients will need to make a part payment three working days prior to the procedure. Non-New Zealand residents must pay in full at least three working days prior to the procedure.
For more information on these options Click here
Discover your procedure
Ready to learn more about your specific procedure? Click below to find detailed information and prepare for your journey with us.
Payment for procedures
Patients with Medical Insurance
Within a few days of your procedure, an invoice will be sent directly to your insurance company for payment. The insurance company will generally arrange payment direct to us, less any excess that may apply. Once payment is received from your insurer, we will invoice you directly for any excess due. There are a number of ways you can settle the balance of your account, (refer to payment options).
Self funding payment options
If you have New Zealand residency and are funding the procedure yourself, you will be required to make a part payment towards your procedure, three working days prior to your procedure date.
The amount of this part payment depends on the procedure that you are having and will be advised about this at the time of booking your procedure.
The best way to make this payment is by internet banking directly to our bank account.
An invoice will be sent to you within a few days of your procedure showing the remaining balance owing.
There are a number of ways you can settle the balance of your account (refer payment options below).
Payment Options:
Our invoice will include our company bank account number and our phone number
You can use internet banking to arrange payment directly into our bank account or
Alternatively, you can phone us on 07 843 1896, to arrange payment by credit card, this will incur a 1.5% merchant fee.ntent...
Non New Zealand Resident Patients
For Non New Zealand residents, payment is required in full at least three working days prior to your procedure date. Preferred option is by bank transfer.
Our location and parking
Midland Cardio-Vascular Services Ltd is located within Braemar Hospital.
Parking for patients and their visitors is situated in the car park in front of the hospital’s main entrance
(off Ohaupo Road). Patients may be dropped off and collected at the front of the building.
